![]() ![]() It has been said that the gladiator helmet was a Roman legionnaire's lifesaver when it came to heavy axe blows from German barbarians during the early years of the Roman empirical conquest. Our Roman Helmets are fully functional and full size and they are great for re-enacting or SCA combat. The Plumes are generally made from horsehair and are dyed red and go either side to side or front to back in direction. Not all Roman Helmets featured plumes, it is believed that Generals or Centurions were the only ones to wear helmets with Plumes and soldiers wore helmets without plumes. They are known for the cheek plates, visor and plume. Alternatively, you can contact our customer services team on and reference your order number.Roman style helmets are some of the most well-known and popular helmets around. The easiest way to return your goods is by using our returns form. If on inspection of the returned goods we find that they have been damaged or they are not viable for resale, we may deduct an amount equal to the damage or refuse the right to refund.īefore making a return, you MUST notify us first. You are also responsible for any damage caused to the goods during transport. You also have a legal obligation to take care of the items while they are in your possession. Refunds will only be made to the original payment method. In the case where goods received are faulty or incorrect, we will issue a refund for the carriage paid (if applicable) and the value of the goods. In this case, only the value of the goods being returned will be refunded, provided the goods are received in their original saleable condition. In any case, if you wish to return an item, please call our service team and a return number will be processed. Our aim is to collect the goods within 5 days of processing your returns claim We will contact you notifying you of collection of goods from our chosen delivery service. We will be responsible for collecting faulty or incorrectly supplied goods from you. You then have 7 days to return the item back to us. You must contact us within 30 days of receiving the goods. If your goods are damaged, faulty or defective, you are able to claim a refund, or exchange. Personalised goods, including bespoke, printed and embroidered garments, unless faultyĮar plugs, respiratory equipment, ear defenders, base layers, whistles, mouth pieces, underwear and socks due to hygiene reasons, unless faulty, unopened, unused and in its original conditionįor faulty and incorrectly supplied goods Goods must be undamaged and unworn to the extent where the item has been class as ‘used’, in the original packaging, with all labelling intact, allowing us to resell the goodsĬertain goods are exempt from this returns policy, including: We recommend you use a tracked, and trusted service, and we will not accept any returns damaged in transit. You are responsible for returning the goods back to us via your selected delivery service. You then have 14 days to return the goods to us. If you’re simply unhappy with your goods, you have up to 14 days to contact us from the point of receiving the goods. We do urge customers to double check their orders before completing payment to ensure orders are sent correctly. In the unlikely event that you are not completely satisfied with your order, we have created a returns process to make it as simple as possible. Our objective is complete customer satisfaction. ![]()
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